Bass Kick Creative

Tech Proficiencies

My career in the creative tech space has allowed me to work with a wide variety of software in web development, design, data analytics, customer resource management, & software integration. 

Certifications

Google UX Design Professional Certificate

Create High-Fidelity Designs and Prototypes in Figma

ID: QFYX8XD3QFYY

Build Wireframes & Low-Fidelity Prototypes

ID: QH4H523Q9ATQ

Conduct UX Research & Test Early Concepts

ID: PX4YXBSCPR9H

Foundations of User Experience (UX) Design

ID: 5GBDL9B6WGSA

Start the UX Design Process: Empathize, Define, & Ideate

ID: XAPCFRKNQX4E

Past: Assorted Google Certificates

Google Analytics for Beginners

ID: N/A

Google Ads Mobile Certification

ID: N/A

Google Ads Search Certification

ID: N/A

Google E-Commerce Analytics: From Data to Decisions

ID: N/A

Tech Skills

Web Development

  • Use content management systems (CMS) to set up & manage websites
  • Build out landing pages Install & maintain relevant plugins
  • Optimize site for SEO & accessibility
  • Mange e-commerce: set shipping rates, create products, manage inventory, schedule sales, connect payment processing
  • Write code for site elements

HTML, CSS, WordPress, Woocommerce

Design

  • Design responsive user interfaces (UI) for web, tablet, & mobile app
  • Create vector graphics
  • Design digital assets: social media graphics, web banners, PPC ad visuals, email layouts
  • Design print assets: posters, flyers, brochures, banners, business cards, packaging
  • Edit & retouch digital images
  • Render basic digital 3D graphics

Figma, Adobe [XD, Illustrator, InDesign, Photoshop], Affinity [Design, Publisher, Photo], Blender

Data Analytics

  • Create custom UTM codes for digital & print campaigns to track success
  • Record & interpret KPIs such as CTR, bounce rate, & traffic
  • Create custom reports
  • Install data analysis tools on a website

Google Analytics, Google Tag Manager, Tableau

Customer Resource Management (CRM)

  • Answer support tickets
  • Organize support tickets by topic, owner, account, & urgency
  • Create macros/templates for frequent responses
  • Manage projects by creating tasks, assigning ownership, setting due dates, & setting creative direction

Asana, Trello, Freshdesk, Copper (formerly Prosperworks)

Software Integration

  • Set website blog updates to automatically post to social media platforms
  • Capture user info via chatbot input & automatically add to email database
  • Set up sales funnel to capture emails & take users through coupon flow

Zapier, IFTTT